Question 1

Carbon economics and Toco

Accepted Answer

What are Carbon Mitigation Assets?

Carbon Mitigation Assets is the inclusive term for portfolios of carbon credits, carbon offets and avoidances. A carbon credit is a type of certificate that represents 1 tonne of carbon dioxide equivalent that was removed or kept out of the atmosphere. The purpose of a carbon credit is to provide a monetary incentive for the reduction of greenhouse gass pollution.

The Carbon Reserve purchases and verifies Carbon Mitigation Assets and then mints the equivalent amount of tocos.

What is a commodity-representative currency?

Commodity-representative money is any type of money that represents a fixed quanity of a commodity. The most well-known of these was the gold standard, under which the world operated until 1971, where the money supply was convertible into a fixed amount of gold. Unlike fiat money (the money we use today) that does not have intrinsic value, commodity-representative money, has its value derived from the assets it represents, for example tradable commodities such as gold, or in our case carbon mitigation assets.

What is the Carbon Reserve?

The Carbon Reserve is a Swiss-based not-for-profit foundation that verifies and mints tocos.

What are carbon markets?

Carbon markets refer to the markets in which carbon credits, allowances and other instruments are traded between countries,companies and individuals. The carbon market is made up of the volunatry market and the compliance market.

Question 2

Setting Up Your Wallet

Accepted Answer

Your Toco wallet is automatically created when you sign up, but there are important steps to secure it and optimize it for earning rewards.

Understanding Your Wallet

Your Toco wallet:

Stores your tocos securely
Tracks your balance and transaction history
Records your engagement activity for rewards
Enables sending and receiving tocos

Initial Wallet Security

Set Up a Pin

Go to Settings > Security
Select Set Wallet PIN
Choose a 6-digit PIN you'll remember
Confirm your PIN
Store it securely (never share with anyone)

Enable Biometric Security

If your device supports it:

Go to Settings > Security
Toggle Biometric Authentication
Follow prompts to set up fingerprint or face recognition

Wallet Recovery

Recovery Phrase (Seed Phrase)

Your wallet generates a unique recovery phrase:

Go to Settings > Wallet Recovery
Write down your 12-word recovery phrase
Store it in a safe, offline location
Never share this phrase with anyone
Never store it digitally or take screenshots ⚠️ Critical: If you lose access to your device, this phrase is the only way to recover your wallet and tocos.

Wallet Address

Your Toco wallet has a unique address for receiving tocos:

Find it under Receive in your wallet
Share this address to receive tocos from others
Each address is unique and permanent

Backup Best Practices

Do:

Write your recovery phrase on paper
Store it in a secure, fireproof

Question 3

Safety and security

Accepted Answer

Is toco safe?

Yes! The toco app requires a passcode before any transaction can be completed. This prevents others from making transactions on your device, as your passcode should be known only to you. If you have a Face ID or fingerprint-enabled device, you can use these in lieu of your passcode. As an additional security measure, if someone attempts to access your wallet from a new device, they would be required to enter your 12 secret words. As long as you keep your passcode and secret words private, you won’t have any security issues.

What are the 12 secret words?

When you create your toco wallet you are given 12 secret words. These are 12 completely random English words that you need to please save in a safe place. If you ever want to create your toco wallet on a new device or if you forget your passcode you will need to enter your 12 secret words.

Please keep in mind that you are the only person in the whole world who has these 12 secret words because you are the only person with access to your wallet. Toco does not keep a backup of these words for you.

Who has access to my information?

Toco securely encrypts all personal details, including the card and banking information you use to exchange tocos for your local currency. These details are never shared and they are not stored on our systems. Your card details are encrypted and only used in combination with your passcode, fingerprint, or Face ID when an exchange is made.

What if I forget my passcode?

You can

Question 4

Account Verification (KYC)

Accepted Answer

To ensure security and compliance with Anti-Money Laundering (AML) and financial regulations, all Toco users must complete identity verification, also known as Know Your Customer (KYC) verification.

Why Verification is Required

Account verification helps us:

Protect your account from unauthorized access
Comply with anti-money laundering regulations
Ensure the security of the Toco ecosystem
Enable full platform functionality including rewards

What You'll Need

Prepare these documents before starting verification: Government-issued ID (one of the following):

Passport
Driver's license
National ID card Proof of Address (issued within the last 3 months):
Utility bill
Bank statement
Government correspondence

Verification Process

Access Verification: In the app, go to Settings > Account Verification
Consent to the storing of your personal and biometric data for verification purposes
Confirm that you are over the age of 18.
Choose the document issuing Country: The country that issued your ID, Passport and proof of address document.
Choose Document Type: Select your preferred ID type
Take Photos:
- Clear photo of the front of your ID
- Clear photo of the back of your ID (if applicable)
- A video selfie of you (no glasses, earings etc.)
Address Verification: Upload your proof of address document
Submit: Review and submit your documents
Final Review: Review the extracted detail

Question 5

Creating your Account

Accepted Answer

Getting started with Toco is simple and takes just a few minutes. Follow these steps to create your account and begin your journey.

Step 1: Download the App

Download the Toco app from:

iOS: Available on the App Store
Android: Available on Google Play Store

Step 2: Sign Up

Open the Toco app
Tap "Sign Up" or "Get Started"
Enter the name of your wallet
Complete the basic profile information:
- Full name (as it appears on your ID)
- Date of Birth
- Email address
- Contact number
Enter the “code” that was sent to your nominated email address
Create a secure pin
Accept the Terms of Service and Privacy Policy
Verify your email address by clicking the link sent to your inbox

Step 3: Basic Account Verification

Add your unique referral link (if applicable). Note that if you were referred and you are not asked for a referral link, this means the system has automatically detected the referee.
Select the country you live in (i.e. your country of residence)
Confirm the following:

Whether you are a U.S. tax resident?
Whether you have an IBAN number? Note that we don’t currently support US tax residents and we also can’t onboard people who don’t have an IBAN as we require our users to have one for us to pay fiat currency to them when they sell tocos.

Step 4: Initial Wallet Setup

Your Toco wallet will be automatically created when you complete registration. This wallet will:

Store your tocos securely
Track your

Question 6

What is Toco?

Accepted Answer

Toco is a digital currency designed to reward active engagement while supporting sustainability projects around the world. When you use Toco, you're participating in a regenerative ecosystem where your activity and engagement are recognized and rewarded.

How Toco Works

ToToco operates as a digital currency that you can:

Buy, hold, and use for transactions
Earn rewards through active engagement with the platform
Support global sustainability projects through the Carbon Reserve
Send to friends and family
Convert back to traditional currency when needed

The Rewards System

Toco features an engagement-based rewards program that recognizes your participation in the ecosystem. The more you engage with the platform, the more opportunities you have to earn rewards. This includes activities like:

Holding tocos in your wallet
Making transactions
Inviting friends to join
Participating in daily activities
Supporting sustainability initiatives

Sustainability Focus

The money used to purchase tocos helps fund projects that tackle climate change through our Carbon Reserve. This means your participation contributes to positive environmental impact while you engage with the digital currency.

Important Disclaimer

Please note: Toco's features, rewards structure, and terms may change at any time as we continue to develop and improve the platform. Always refer to the latest information in the app and our current terms of service for the most up-to-date details.

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