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Articles on:Security & Privacy
This guide covers all the security and Privacy concerns

Categories

  • Getting Started
  • Support & Troubleshooting
  • Security & Privacy
  • Rewards and Engagement
  • Managing Your Tocos
  • General
  • Safety and security
    Is toco safe? Yes! The toco app requires a passcode before any transaction can be completed. This prevents others from making transactions on your device, as your passcode should be known only to you. If you have a Face ID or fingerprint-enabled device, you can use these in lieu of your passcode. As an additional security measure, if someone attempts to access your wallet from a new device, they would be required to enter your 12 secret words. As long as you keep your passcode and secret wordsFeatured
  • Security Concerns
    Suspected Unauthorized Access Symptoms: Unexpected transactions, unfamiliar login locations, changed settings Immediate Actions: Secure your account: Change your password immediately Log out all devices Enable/update two-factor authentication Review activity: Check all recent transactions Review login history if available Document any suspicious activity Contact support immediately: Report suspected security breachFew readers
  • Deleting my account
    Deleting Your Account Removing your Toco profile, wallet, and all related data takes less than a minute – but it’s permanent. Once you tap Delete and Log Out, your wallet, balances, rewards history, and KYC documents are erased from Toco’s systems and you are returned to the sign-in screen. Before you start Permanent action – deleted data cannot be restored, even by Toco Support. Wallet funds & rewards – any tocos still in your wallet (including pending rewards) are destFew readers

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