Your Toco wallet is automatically created when you sign up, but there are important steps to secure it and optimize it for earning rewards.

Understanding Your Wallet

Your Toco wallet:

• Stores your tocos securely
• Tracks your balance and transaction history
• Records your engagement activity for rewards
• Enables sending and receiving tocos

Initial Wallet Security

Set Up a Pin

1. Go to Settings > Security
2. Select Set Wallet PIN
3. Choose a 6-digit PIN you'll remember
4. Confirm your PIN
5. Store it securely (never share with anyone)

Enable Biometric Security

If your device supports it:

1. Go to Settings > Security
2. Toggle Biometric Authentication
3. Follow prompts to set up fingerprint or face recognition

Wallet Recovery

Recovery Phrase (Seed Phrase)

Your wallet generates a unique recovery phrase:

1. Go to Settings > Wallet Recovery
2. Write down your 12-word recovery phrase
3. Store it in a safe, offline location
4. Never share this phrase with anyone
5. Never store it digitally or take screenshots
   ⚠️ Critical: If you lose access to your device, this phrase is the only way to recover your wallet and tocos.

Wallet Address

Your Toco wallet has a unique address for receiving tocos:

• Find it under Receive in your wallet
• Share this address to receive tocos from others
• Each address is unique and permanent

Backup Best Practices

Do:

• Write your recovery phrase on paper
• Store it in a secure, fireproof location
• Make multiple copies stored separately
• Test your backup by attempting recovery on a test device
  Don't:
• Screenshot or photograph your recovery phrase
• Store it in cloud services, emails, or digital notes
• Share it with anyone, including Toco support
• Store all copies in the same location

Wallet Limits

Your wallet may have certain limits based on:

• Verification status
• Account age
• Engagement tier
• Regional regulations
  Current limits are displayed in the app under Settings > Account Limits.

Multiple Device Access

Currently, Toco wallets are tied to a single device. To access your wallet on a new device:

1. Install the Toco app
2. Select Restore Wallet
3. Enter your recovery phrase
4. Complete security setup

Deleting Your Wallet

If you'd like to delete your account you can:

• Choose on "Settings" in the top right hand corner
• Choose "Other"
• Choose "Delete Account Data"
• Check the checkbox to indicate that you understand that you want to delete your account data and logout
• Push the button entitled "Delete and Log Out"

Support

If you experience wallet issues:

• Check our troubleshooting guide
• Contact support through the app
• Never share your PIN or recovery phrase with support staff
  Important: Wallet features and security measures may be updated. Always use the latest app version and review current security recommendations.

Updated on: 05/06/2025