Sending tocos to friends, family, or other Toco users is simple and secure. Here's everything you need to know about transferring tocos from your wallet.

Before You Send

Prerequisites

• ✅ Completed account verification (KYC)
• ✅ Sufficient toco balance for the transaction
• ✅ Recipient's valid Toco wallet address
• ✅ Understanding of any applicable fees

Important Considerations

• Double-check recipient addresses - transactions cannot be reversed
• Verify the amount before confirming the transaction
• Consider transaction fees when calculating the amount to send
• Check send limits which may apply to your account

How to Send Tocos

Method 1: Quick Send

1. Open the Toco app
2. Tap "Send" from the main screen or wallet tab
3. Enter recipient information:

• • Toco wallet address, OR
  • Select from your contacts, OR
  • Scan recipient's QR code

4. Enter the amount to send
5. Add a note (optional) to describe the transaction
6. Review transaction details
7. Confirm with PIN/biometrics
8. Transaction sent!

Method 2: From Wallet

1. Go to Wallet tab
2. Tap the "Send" or arrow icon
3. Follow the same process as Quick Send above

Method 3: QR Code Scanning

1. Tap "Send" then "Scan QR"
2. Point camera at recipient's QR code
3. Verify the address populated automatically
4. Continue with amount and confirmation

Recipient Information

Wallet Addresses

Toco wallet addresses:

• Unique identifier for each wallet
• Long string of letters and numbers
• Must be entered exactly as provided
• Case-sensitive - copy and paste when possible

Contact List

Save frequent recipients:

• Add contacts within the Toco app
• Include nicknames for easy identification
• Verify addresses when first adding contacts
• Review contacts periodically for accuracy

QR Codes

Convenient for in-person transfers:

• Recipient shows their receive QR code
• Scan with your camera to populate address
• Reduces risk of address entry errors
• Verify the address after scanning

Transaction Details

Fees

Understanding send fees:

• Small network fee may apply to transactions
• Fee amount displayed before confirmation
• Fees help maintain network security and speed
• Current fee structure shown in the app

Processing Time

Transaction timeline:

• Most transactions process within minutes
• Blockchain confirmation may take longer
• Check transaction status in your history
• Contact support if significantly delayed

Transaction Limits

Send limits may apply based on:

• Account verification level
• Daily/weekly sending limits
• Regional regulations
• Account age and history

Current limits are displayed in the app during the send process.

Verifying Your Transaction

Before Confirming

Final checklist:

• ✅ Recipient address is correct
• ✅ Amount is accurate (including decimal places)
• ✅ You understand any fees
• ✅ You have sufficient balance
• ✅ Note/memo is correct (if used)

After Sending

Track your transaction:

1. Note the transaction ID for your records
2. Check transaction history in your wallet
3. Confirm the recipient received the tocos
4. Save important transaction details if needed

Troubleshooting Common Issues

Transaction Failed

Common reasons and solutions:

• Insufficient balance: Ensure you have enough tocos plus fees
• Invalid address: Double-check the recipient address
• Network issues: Try again in a few minutes
• Exceeded limits: Check your daily/weekly send limits

Transaction Pending

What to do while waiting:

• Be patient - blockchain confirmations take time
• Don't send again - this could result in duplicate transactions
• Check network status in the app or website
• Contact support if pending for several hours

Wrong Amount Sent

If you sent the wrong amount:

• Transactions cannot be reversed once confirmed
• Contact the recipient to arrange return if overpaid
• Double-check amounts carefully in future transactions
• Use calculator for complex amount calculations

Engagement Points

Earning Points for Sending

• Sending tocos may earn engagement points
• Check your tier progress after transactions
• Regular transactions contribute to platform engagement
• Points help advance your tier status

Current point values for sending are shown in the app under engagement activities.

Security Best Practices

Safe Sending Habits

• Verify recipient identity before large transactions
• Start with small amounts to new recipients
• Keep transaction records for important sends
• Be cautious of phishing attempts asking you to send tocos

Address Security

• Copy addresses directly from trusted sources
• Never manually type long addresses when avoidable
• Use QR codes for in-person transactions
• Double-check pasted addresses before confirming

Getting Help

When to Contact Support

• Transaction stuck pending for several hours
• Sent to wrong address (though transactions cannot be reversed)
• Technical issues with the send function
• Questions about fees or limits

Transaction Records

Keep records of:

• Transaction IDs for important sends
• Recipient information for regular transfers
• Screenshots of transaction confirmations
• Notes about what each transaction was for

Important Notes

⚠️ Key Reminders:

• Transactions are irreversible once confirmed on the blockchain
• Always verify recipient addresses before sending
• Fees and limits may change based on network conditions and platform updates
• Sending tocos contributes to engagement and may earn tier points

Remember: Sending tocos is both a practical way to share value and a form of platform engagement that contributes to your tier progression. Take care to send accurately and securely.

Updated on: 05/06/2025